Forums

Title: Starting zones / locations Type: In-game Description: 
I don't know exactly how long your servers have been up but I do believe they've long passed the time it'd take to fix the issues with starting zones ( With the exception of Exile's reach but that's one of the worst tutorials Blizz has ever made so let's kindly ignore it ).   Other then the aforementioned Exile's reach, a good few ( if not all ) starting zones have some sort of minor or major bug that honestly should've been addressed by now - I get that most of the game centers around the high levels etc but I'd wager that there's a chunk of the community that still enjoys leveling from the start to the end - Also let's not forget that some zones require you to finish them before even being able to take other quests ( I.e. the Worgen zone, Gilneas - Where during the quest where the player is tasked with protecting Darius Crowley they're swarmed by too many worgen at once and just eliminated ). That was just one example but there are plenty more like rogue gnome players that lose a whole ability because of a bugged quest etc etc.   And that's without mentioning the fact that players cannot select which starting zone they'd like to go to - Forcing them to cheese the system into getting what they want ( Starting in their desired location rather than playing Blizz's horrible handholdy tutorial ). The starting zones alongside the option need to be fixed right away.   Another additioon that might benefit this entire situation would be to re-introduce the DK starting zone with the ( Arthas ) Lich King, there's still some enjoyment to be had with the old starting zone and I'm sure that the previously talked about group of players would gladly enjoy the option to play it; and yes, I mean option - as in, just like Blizz allowed people to pick between their desired locations, you could implement a similar system for DKs.   Thank you for your time.

Title: main quest in zaralek bug cant finsh Type: In-game Description: 
hi i have all 2 main quest bugged in zaralek can i have help pls

Greetings @Dragunov thank you for bringing this problematic player to our attention. First off, we won't be able to take the steps suggested by you as 1. none of the screenshots you submitted have a clear target and 2. the (unknown) country of origin of the person plays a role in the possible actions against him.
As such, any persecution outside of our server won't have any chance of success and seeking legal actions against this player can't really happen.
We are sorry that you have experienced such an outburst but would please ask you to remember that this is a game on a server where players from all over the world are interacting with each other.

Some players might have issues that do not agree with any ethical or moral code, and we try our best to remove them from our server and keep them away from our community, but we can't guarantee any exposure to such actions or statements since it's not possible to screen for such thoughts or personalities beforehand.
However, we will enforce our rules on such players which prohibit any kind of harassment, insensitive commenting or racism on our server. 
Let us punish such players and don't give them the attention they seek. Reporting them to us and forgetting about them is the best way you can handle such situations. I can assure you that this player (on all of his accounts) received a punishment that was fitting for his violation of our community guidelines.
Thank you again for reporting this serious situation and we hope that you will influence our community and world chat in a way that promoted better behaviour. Kind Regards,
Game Master Zhophis
Firestorm International Team

Greetings @Florix thank you for reporting this behaviour to us. We agree that the player in question has committed a serious violation of our community guidelines and will therefore receive a sanction appropriate for his actions.
We thank you for your dedication to improving our servers and keep our world chat an environment that is appropriate for all of our players. Kind Regards,
Game Master Zhophis
Firestorm International Team

mine was BLZ51903006. i've done almost everything (flush dns, use wired connection ) still cant log in. Can anyone guide me ?