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Title: main quest in zaralek bug cant finsh Type: In-game Description: 
hi i have all 2 main quest bugged in zaralek can i have help pls

Greetings @Dragunov thank you for bringing this problematic player to our attention. First off, we won't be able to take the steps suggested by you as 1. none of the screenshots you submitted have a clear target and 2. the (unknown) country of origin of the person plays a role in the possible actions against him.
As such, any persecution outside of our server won't have any chance of success and seeking legal actions against this player can't really happen.
We are sorry that you have experienced such an outburst but would please ask you to remember that this is a game on a server where players from all over the world are interacting with each other.

Some players might have issues that do not agree with any ethical or moral code, and we try our best to remove them from our server and keep them away from our community, but we can't guarantee any exposure to such actions or statements since it's not possible to screen for such thoughts or personalities beforehand.
However, we will enforce our rules on such players which prohibit any kind of harassment, insensitive commenting or racism on our server. 
Let us punish such players and don't give them the attention they seek. Reporting them to us and forgetting about them is the best way you can handle such situations. I can assure you that this player (on all of his accounts) received a punishment that was fitting for his violation of our community guidelines.
Thank you again for reporting this serious situation and we hope that you will influence our community and world chat in a way that promoted better behaviour. Kind Regards,
Game Master Zhophis
Firestorm International Team

Greetings @Florix thank you for reporting this behaviour to us. We agree that the player in question has committed a serious violation of our community guidelines and will therefore receive a sanction appropriate for his actions.
We thank you for your dedication to improving our servers and keep our world chat an environment that is appropriate for all of our players. Kind Regards,
Game Master Zhophis
Firestorm International Team

mine was BLZ51903006. i've done almost everything (flush dns, use wired connection ) still cant log in. Can anyone guide me ?

Greetings @Diogenesss, We would like to thank you for your time and efforts in writing us this report. After looking over the screenshots you have provided, we absolutely agree that this player has violated our chat rules. As a result, the player you have reported will be penalized.  By using the command "/Ignore PlayerName", you may keep the player out of your way and continue playing calmly without encountering any problems or having private conversations with them.  We are doing our best to keep our community free of such childish and improper behavior. Your report has helped us go a step forward towards this objective. Best Regards,
Game Master Vorklaus
Firestorm International Team