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yea it is bs,
to me also isn't clear why if you win 4-5 games out of 6, more often than not playing even well, doing cc at the right time, 1st or 2nd in damage etc, you get minus something in rating i'd be interested in reading how the rating points distribution works, its logic, etc, if anyone has a link to a thread about it
can't find it on the forum the only reason I can bet on by looking at your screenshot, and considering my games too when that happens, is that most of other participants are lower in rank
but if the algorhythm works that way, well is crap
cause even if you're 1700 and other ppl are 1000, how are you supposed to win 6/6 if one of them literally suicides? by not using a single defense etc, you can keep 1-2 on cc depending on your class/spec but you'd lose in damage, I won't even dip down into mechanics cause if you played 3 solo arenas total in your life you know what I mean

yea it is bs,
to me also isn't clear why if you win 4-5 games out of 6, more often than not playing even well, doing cc at the right time, 1st or 2nd in damage etc, you get minus something in rating i'd be interested in reading how the rating points distribution works, its logic, etc, if anyone has a link to a thread about it
can't find it on the forum

Hello, I submited in game ticket like 2 days ago but no answer yet. This account was recently merged from WOW freakz. 
I noticed that many of my transmogs are missing and I am not sure if there is anything to be done about that but may be it could be a chance to recuperate my Mists of Pandaria Golden Challenge Dungenon Armor tier set which can no longer be obtained in the game. You can check my achivements and see it was done in2017.
IfI could get that back I would really apreciate Thank you!

Title: Old Raids that need fixing + transmogs. Type: Website Description: 
Greetings respected team, it is with highest of respect that I'm writing this note to you about somethings that I think might not only improve the gameplay experience just for me but for a lot of other people as well. I wanted to inform you that many of the old raids and dungeons are quiet bugged to the point they are unplayable. I say unplayable not as an exaggeration but an actual fact as the dungeon ( Razorfen Downs) is completely bugged. The first boss "The Giant Spider" hanging from the celling is not interactable and there is no bell also to engage the trigger that starts the combat. Furthermore, the second boss " Mordresh Fire Eye" phases out of existence as soon as you taunt or even touch him. At that point I was forced to leave the dungeon as it was without a doubt in need of great refinement. Now when I continued on my hunt for old items and mounts I decided to pay a visit to the raid " Icecrown Citadel" there I did not encounter many bugs for the most part but I did notice that alot of encounters were completely missing including the "Icecrown Gunship battle". Moreover, the boss "Deathbringer Saurfang" was a little bugged as he's dialog script that engaged was for the Horde players not the Alliance ones and as I went as an Alliance player, he bugged out a bit but I was able to kill him so a little bit of work is needed there as well. I haven't tried any other raids and dungeons as of now but the Legion raids were working fine for the most part. The only raid boss that was bugged was "Helya" in the raid "Trial of Valor" as even after clearing up all her adds she is still not targetable and does not engage or can be engaged. Lastly on the bugged side of things are the old the quests in the old existing areas such as "Kul Tiras" where there is a quest named "Burn it Down!" which is the final quest for the chain "The Cycle of Hate" located in the "Stormsong Valley" in which the flame thrower ends up burning you more then the enemy and its a instant death for you. Plus none of the buildings get burned by you, they just don't add up in the quest count. Work is also needed in the older questing areas. Finally, there is one whish I would like to be added in this server is that I directly came from uwow.biz Legion X 100 to Firestorm. There was a unique feature in that server that when you collected a soulbound item or bind an item to be soulbound on plate class despite it being cloth, leather or mail it would be added in your appearance tab. And when you logged in with your alts who had cloth, leather or mail armour they had these new items added in thier appearance tabs despite not eqiuping it themselves. I would really love it if you added this feature into this server as well as I love collecting different transmogs for my characters. But this new thing that you cannot add items of other nature to your tabs despite them being soulbound is quiet annoying and sometimes really leaves a sour taste in the mouth. All in all the amount of effort you people have put in this game and server is exceptional and deserves admiration of the highest honor. If you add the few things I have suggested I'm pretty sure they will be quiet well received by the community and the player base aswell. I hope you have a great day and this note finds you in the best of health and circumstances.  Best Regards, Your Loyal Player.

Greetings, We would like to thank you for your time and effort in writing us this report. After looking over the screenshots you provided, we absolutely agree that this player has violated our server rules. As a result, the player you have reported will be penalized.  We are doing our best to keep our community free of such childish and improper behavior. Your report has helped us go a step forward towards this objective. Best Regards,
Game Master Vorklaus
Firestorm International Team