The mount has a bug

[csy5201314]

The mount has a bug : Deepstar Aurelid

I bought him in the store with 300 points
But it has BUG and cannot be used normally
Can only be used in water, but he should be able to fly and use on land
Wondering if it will be fixed?

https://www.wowhead.com/spell=342680/deepstar-aurelid#comments

 

[csy5201314]

Please watch this instructional video
When the 5:40 seconds start
can be used while flying
Not only for use in water

[Qalmir]

Hello @csy5201314,

Have you unlocked flying?
If not, and the mount is really bugged, please create a shop ticket here: Firestorm | Shop Ticket

Greetings,
Qalmir

[csy5201314]

13 hours ago, Qalmir said:

你好@csy5201314，

你解鎖飛行了嗎？
如果沒有，並且坐騎真的有問題，請在此處創建一張商店票：  Firestorm | 購買門票

問候語，
Qalmir

Yes, unlocked to fly
but i mean
He can't even use it on land
so this is a bug

[Qalmir]

6 hours ago, csy5201314 said:

Yes, unlocked to fly
but i mean
He can't even use it on land
so this is a bug

Hello again @csy5201314

if you're sure it's bugged, please create a shop ticket, to get a refund. 

Greetings,
Qalmir

[csy5201314]

sorry for disturbance
but i don't want a refund
I was wondering if it will be fixed..