Mythyrian

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Posts posted by Mythyrian

  3. Posted

    Greetings @Aenefis

    Please submit a support ticket here.

    Please be as detailed as possible on your issue, provide some screenshots if you can. We should be able to assist you. It sounds like you are either having an authenticator issue or your email domain has issues with our system. Either way, a support ticket would help get to the bottom of your issue.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  4. Posted

    This is a known issue for newly installed clients. Currently the fix is to replace the bindings.wtf with a replacement. Unfortunately I cannot attach this on the forum because the format isn't accepted for upload.

    You can reach out to me on Discord for the bindings.wtf you can find me in the public discord or PM me directly, my discord is mythyrianfs.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  5. Posted

    @Molodets

    I am sorry to hear that. Currently this is the only way to get the bindings since the forum doesnt allow the extention or to zip it.

    In all honestly you probably shouldnt be using your work equipment to play games. If you have a peronal device, you can reach out to me there to get it.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  8. Posted

    Greetings @DeNance, @qalimaari and @Molodets

    This is a known issue for newly installed clients. Currently the fix is to replace the bindings.wtf with a replacement. Unfortunately I cannot attach this on the forum because the format isn't accepted for upload.

    You can reach out to me on Discord for the bindings.wtf you can find me in the public discord or PM me directly, my discord is mythyrianfs.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  9. Posted

    If you are still having issues I highly recommended asking in our support channel in our discord or create a support ticket. You need to make sure the addons you are downloading are for the 10.2.7 client.  When you log into the client and the "Addon's" button. is still missing this, it is because you do not have addons compatible or you did not unzip them correctly. It is hard to assist you without screenshots of what you are trying to do. As I said, please join our discord and reach out in our support channel, there is staff and other players that can assist you faster on this then a thread on the forums. Firestorm does not have any special way of adding addons, it is the same just like any other wow client. Again more and likely, if you already know how to add addons then the ones you are trying to add simply do not work for the current patching perhaps. All of this is just a guess from experience, its hard to assist without any visual guidance.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  11. Posted

    Greetings @Gabi812

    If you come across bugs, please submit a bug tracker here. This is where the devs and QA teams look for bugs and issues that arise.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  12. Posted

    Greetings @Gabi812

    If you come across bugs, please submit a bug tracker here. This is where the devs and QA teams look for bugs and issues that arise.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  14. Posted

    Hello @Mix33rr

    This area is for suggestions. By your description you are having an account problem. Please submit a support ticket for further assistance on your issue.

    Even if you do not know your login, you can create one for the support site and reference the account you are having troubles with. Someone will reach out with a series of questions to confirm your account and go from there.

    https://support.firestorm-servers.com/

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  16. Posted

    Greetings @FlameLady

    Please join our discord if you havent already to be kept up to date when Boris come's around. He doesn't come around very often but when he does its a chance for a free boosted level 60. He usually arives on releases to new expansions or large patches.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  17. Posted

    Hello @Amalia

    Please refrain from tagging admins in posts. You will be reciving a warning this time. 

    Please join our discord if you havent already to be kept up to date when Boris come's around. He doesn't come around very often and its up to the staff when he arrives not player. He usually arives on releases to new expansions or large patches.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  18. Posted

    Hello @emilia7

    There could be many reasons this service isnt offered. Firestorm team has chosen the services they have for one reason or another. Keep in mind this is a free service as well, so you do not need to pay. However, if you do want to support firestorm it will need to be with one of the ways already offered.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

     

  20. Posted

    Hello @Shademan

    Unfortunately this is not a service we offer. You can only transfer characters up to our Legion realm. I would recommend logging into the website and check under your deleted character section to make sure you didnt delete it at one time. Also, there is a good chance you may be mistaken on the account the character resides on. 

    If you are having additional issues locating the character please create a support ticket here for further assistance.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  21. Posted

    Greetings @Malerlos

    I would highly recommend the addon BTWQuests. This addon is great when you are stuck on a quest or chain. It helps you get back on track. If you are still having issues. please submit an in-game ticket for Game Master Assistance. They should be able to assist you on getting on the right track. The main campaign for the shadowlands timeline is what we suggest leveling through to 60, so please submit an in-game ticket if you are still unable to proceed in leveling.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  22. Posted

    Hello @fridgemagnet

    I am sorry to hear you had a bad first experience. However, I wouldn't let the low amount of unfriendly people cause you to quit. We have a discord with an active guild recruiting section and people always looking for groups. I would highly recommended joining the discord and perhaps even find a guild to be able to run with! The Valdrakken General Discussion forum isn't really an area used for looking for groups.

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

  24. Posted

    Greetings @cheesebomb

    There is no current ETA on TWW release. The Developers and Quality Insurance team members are activily working to make the expansion a good experience for the players.

    Any announments about the release will show on our main site page and within our discord.

    Here is the invite to the discord! http://fstorm.cc/discord

    Best Regards,
    Head Support Mythyrian
    Firestorm International Team

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