Excarnusfs

Hello @Beybiboy All the progress on the Closed Beta realm will not be saved; this is a test realm only. If you have further questions, please feel free to ask them here. Greeetings. Support Excarnus.

Hello @tomas561 Sadly, the client for MAC is not released yet, and I'm afraid there's currently no estimation on when it will be finished. There are some workarounds that make it possible to play on MAC, but depending on the method the performance impact will definitely be noticeable. I would recommend you to follow the steps made in this guide that would most likely help you resolve your problem. If you have further questions, please feel free to post them here. Greetings. Support Excarnus.

Hello @Beybiboy The character copy from Shadowlands to Dragonflight was made on October 1st, so any character created after that date would not appear on your Dragonflight Beta character list, however there will be another character copy before the official DF realm goes live, until then you will have to wait or start a new character on the Beta realm. If you have further questions, please feel free to ask them here. Greetings. Support Excarnus.

Hello @Belceroth Let's try to gather more information about the problem you are experiencing. Are you using the minimal or full download client? Minimal client: When you open the game for the first time it will finish downloading some things on the background, you will not be able to see it, you just have to wait and the game will appear, this process may take more or less time depending on your computer. You can check this in your task manager and also note that the folder where you installed the game will increase its size due to downloading files Full client: The speed at which the game will open depends completely on your computer specs, make sure you fullfill the minimum requirements to run the game, you can check them here Greetings. Support Excarnus.

Hello @Fatfredy Let's try to gather more information about the problem you are experiencing. Provide us with the error message that you get when you try to log in. Make sure you are login with your email information, not your username. Try checking the status of your internet connection to see if it is a problem on your end, reset your modem/router Your account is from Firestorm or Freakz? Please try to provide us with this information to help you further with this issue. Greetings. Support Excarnus.