Getsuya

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Posts posted by Getsuya

  1. Posted

    Hello Pligli.

    The only way to see how far you have downloaded on the minimal client is to look at the size of the folder where it is downloading,
    there is no other way to check.

    It is 84GB, so if it isn't close to that, it isn't fully downloaded yet.


    Greetings, Getsuya.

  2. Posted

    Hello valycuta,

    I am sorry this has happened you.


    To help you fix this, I need to know more information.


    Can you still log with your freakz username and password?

    If you can't, log in with your firestorm email and password that you merged the freakz account with.



    Greetings, Getsuya

  5. Posted

    Hello andyblast,
    Our launcher with the full client gets picked up as a "virus" by some anti-viruses, which you can see in the screenshot you sent, but this is just a generic thing all anti-viruses do.
    So there is no real virus in the launcher, and is safe to download, we recommend disabling your anti-virus, when downloading the full client.

    If you need any other technical help please make a ticket here:

         https://support.firestorm-servers.com/

    We assure you it is safe.

    Greetings, Getsuya.

  6. Posted

     

    Hello, Z1KE.

    I recomennd that u check the version of your client.
    The version can be located on the bottom left of the Log In screen.
    If it says anything else than 9.2.7, you have to update your client.

    The guide to updating your client is here:

    https://forum.firestorm-servers.com/us/index.php?/topic/50442-downloading-updating-to-927/


    If you need any other technical help please make a ticket here:

    https://support.firestorm-servers.com/


    Greetings,Getsuya.

  9. Posted

    Hi lissabon,


    We are currently focusing on patch 9.2 content. The covenant campaigns is not needed for this content however after we have gotten over most of the issues from 9.2 we will focus on content we haven't looked at, the covenant chapters. You are still able to access everything as if you had all of the chapters completed so the last 3 chapters not being scripted isn't stopping you from other content.


    Greetings Getsuya

  15. Posted

    1. Hello, broccolie

      I read what you said, and am sorry for the inconvenience and I need you to answer to my questions, so I could understand more about your problem:

      What raid were you in?

      Do you have the full client installed?

      Did you merge from Freakz?

      After that maybe I will have some fixes.


      Greetings, Getsuya 
       
       
       
       
      • [2:27 AM]