Zeptros

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Posts posted by Zeptros

  1. Posted

    Greetings @Sellybear90,

    First of all thanks for your report regarding this Player.
    Sadly I can't find a player named like that, I think he might deleted his character.
    I also tried the name in different versions with different special characters, nothing
    found. So if you got more Information please send me some more, otherwise I can't
    handle the Request. Meanwhile your Thread will go under investigation.

    Thanks for helping us make Firestorm a safer place for everyone!
    I wish you a great day!

    Best Regards,
    Zeptros
    Gamemaster

  2. Posted

    Hello @Lanstus,
    Thanks for your Report regarding the Player "Арэдель". I will mark your Report
    as VALID. That's not the behavior that's appropriate for us. Everyone should respect
    each other and this player's statement to you is clearly disrespectful! I will warn this Player
    Ingame because he has not been noticed by such behavior before.

    I wish you a great day and thanks for playing Firestorm! <3
    Best Regards,
    Zeptros
    Game Master

     

  3. Posted

    Hello @Kaoss,
    thanks for your report regarding the Player "Thuganomics". 
    Due to the fact that it has been noticed several times (by similar remarks)
    I will mark your report as VALID. We will warn the player Ingame! :)

    I wish you a great day and thanks for playing Firestorm!
    Best Regards,
    Zeptros
    Game Master

    1 person likes this

  4. Posted · Edited by Zeptros

    Hey @khaledtraboulsi123,

    thanks for your report regarding the Player "Apomonk".
    I reviewed your case and decided to mark your report as VALID based
    on your screenshots. We will warn the player Apomonk. Please use
    /ignore next time for such cases. :)

    I wish you a great day and thanks for playing Firestorm-Server!
    Best Regards,
    Zeptros
    Game Master

  5. Posted

    Hello @quoc48,

    Thank you for your report regarding the player "Lydrîa". I will mark this report as VALID,
    because such a language and behaviour is not tolerated in our community. I apologize that you
    were exposed to these insults and the player will be punished by us in-game.

    I wish you a great day and thanks for choosing Firestorm-Servers!
    Best Regards,
    Zeptros
    Game Master

  8. Posted

    Greetings @Loinara,

    First of all I want to thank you for your report. I will evaluate this report as valid.

    Since the user is reported to us for the first time for the behaviour, he will receive
    a warning from us. We at Firestorm Team always strive to make Firestorm a pleasant
    place for everyone without making anyone feel attacked!

    On 10.5.2016 at 2:13 AM, Shelby said:

    Harassment towards a Player or Staff Member: Any harassment towards a player or staff member will not be tolerated. Harassment is a form of unwanted physical or verbal behaviour that offends someone or humiliates them.

    • Punishments:
      • First offence: Warning.

    Yours sincerely,
    Zeptros
    Game Master

  9. Posted

    Greetings @boogata,

    First of all thanks for your Report! I will evaluate this report as valid, because it is not
    intended that it is possible to join the arena as a tank/tank or healer/healer.
    The two players will be punished with a temporary suspension and a reset of their rating.

    On 5/10/2016 at 3:13 AM, Shelby said:

    General exploiting: The malicious use of bugs in a way that normal game-play would not permit, generally giving the user an unnatural advantage.

    • Punishment: 1 day account suspension


    Yours sincerely,
    Zeptros
    Game Master

  10. Posted

    Greetings @khaledtraboulsi123,

    First of all I want to thank you for your report. I will evaluate this report as valid.

    Since the user is reported to us for the first time for the behaviour, he will receive
    a warning from us. We at Firestorm Team always strive to make Firestorm a pleasant
    place for everyone without making anyone feel attacked!

    On 5/10/2016 at 3:13 AM, Shelby said:

    Harassment towards a Player or Staff Member: Any harassment towards a player or staff member will not be tolerated. Harassment is a form of unwanted physical or verbal behaviour that offends someone or humiliates them.

    • Punishments:
      • First offence: Warning.

    Yours sincerely,
    Zeptros
    Game Master

  11. Posted

    Hello @sergiokk,

    First of all thanks for your report, we've decided to mark your report as INVALID.
    The name "Sugargay" is not against our guidelines, because "Gay" or "homosexual" is not a real offence.
    Maybe this person (without implying it) is also homosexual and doesn't worry about it. Besides, he doesn't attack you personally.
    If you don't want to receive messages from Him just put Him on /ignore.

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Game Master

  12. Posted

    Hey @DahlenxD,

    thanks for your report, we as a team must always see with such "insults" whether the player is
    really serious and really (in this example) "raping" you or whether it is used colloquially.
    I'll mark your report as INVALID, put such people on /ignore next time, so they won't take away your fun!
     

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Game Master

  13. Posted

    Greetings @Heiku,

    thanks for your report, regarding the players using NPC's to kill the other Faction repeatedly,
    that we will deemed as VALID. The Players "Kalmoxd" and "Kiksbo" will be warned this time,
    because our developers are already aware of the problem.

    Next time, please do not open multiple Reports, one Report is enough.

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Junior Game Master

  14. Posted

    Greetings @Heiku,

    thanks for your report, regarding the players using NPC's to kill the other Faction repeatedly,
    that we will deemed as VALID. The Players "Kalmoxd" and "Kiksbo" will be warned this time,
    because our developers are already aware of the problem.

    Next time, please do not open multiple Reports, one Report is enough.

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Junior Game Master

  15. Posted

    Greetings @Heiku,

    thanks for your report, regarding the players using NPC's to kill the other Faction repeatedly,
    that we will deemed as VALID. The Players "Kalmoxd" and "Kiksbo" will be warned this time,
    because our developers are already aware of the problem.

    Next time, please do not open multiple Reports, one Report is enough.

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Junior Game Master

  16. Posted

    Hello @ivo4aa7,

    thanks for your player report that we will deemed as VALID. The Player will be punished with a warning,
    since the Transmog does not give an unfair advantage against other players.

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Junior Game Master

  18. Posted

    Hello @Lumberjhonny,

    Thanks for contacting us regarding your player report that we will deemed as VALID.
    The Player "Nonk" will be punished according the following rule:
     

    On 10.5.2016 at 2:13 AM, Shelby said:

    General exploiting: The malicious use of bugs in a way that normal game-play would not permit, generally giving the user an unnatural advantage.

    • Punishment: 1 day account suspension to permanent account suspension.

     

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Junior Game Master

  19. Posted

    Hello @Craigus200,

    Thanks for contacting us regarding your player report that we will deemed as VALID.
    All three Accounts "Jagla, Holiona and Hadiana" will be punished according the following rule:
     

    On 10.5.2016 at 2:13 AM, Shelby said:

    Use of Third Party Programs: Using a third-party program or modification to gain advantage over other players. This includes speed hacking, fly hacking, multi-boxing etc. (Outside battlegrounds, arenas, instances, etc.)

    • Punishments:
      • First offense: 7 days account suspension.

     

    It was a pleasure to help you and we thank you for your report. Take care and thanks
    for choosing Firestorm-Servers!

    Best Regards,
    Zeptros
    Junior Game Master