Posted January 30, 2023 (edited) hi everyone, so to make it short everything was fine the first 15 level and we even tried playing in a dungeon and there were no problems but when we entered the darkmaul dungeon the game crashed and as our caracters are stuck in the loading screen of the dungeon it keeps crashing everytime we log in . ( ERROR #132 (0x85100084) Fatal exception ) if someone has a solution i could try i would be thankful . Edited January 30, 2023 by akacha69 Share this post Link to post Share on other sites
Posted January 30, 2023 Hello @akacha69, If this error happens only in one character, you could try to unstuck your character on our website right here: Firestorm | My Account. This will teleport you back to your hearthstone and hopefully fix the issue. If it does not, please follow this guide on our support website right here.First solution: Close your game Delete the following folders: Cache, Interface, and WTF Defragment your hard drive and check its condition Test your game Second solution: Clean your registers with Glary Utilities. Third solution: Move your game folder to another disk. Fourth solution: Try to reinstall the game. Take care,Looic, INT Support Share this post Link to post Share on other sites
Posted February 6, 2023 Hello @akacha69, After 4 days of you not replying to the topic you made, we have decided to move it to our archives where you can still see our answer. If you have any follow-up questions regarding it, please make a ticket here https://support.firestorm-servers.com/. Take care,Looic, INT Support Share this post Link to post Share on other sites
