freakz Merge your account!

[Guest]

Greetings, players!

In this guide, we will walk you step by step through how to merge your Freakz account with your Firestorm account. Bear in mind that this process is final and can not be undone, so make sure you are merging the Freakz account with the Firestorm account you want! 

Merging your Freakz account to a Firestorm account is very important, as it will allow you to connect on the webpage to be able to manage your account (change credentials, etc...), sync the account with the forum and even access the website shop to be able to use all of our services (such as character renames, race, and faction changes, restore deleted characters, etc...).

When merging the Freakz account with a Firestorm account, nothing will be lost: all of the progress of all the characters and the account (including achievements, mounts, pets, titles, transmogs, appearances, etc...) will be merged!

 

The page to merge your account is this one. You may manually browse it by going to this part (either having an account or not):

 

When going inside, you will see this page:

1) You need to input here your Freakz account username. Bear in mind that this is not your Freakz account email address, but rather the actual username you had.

2) You need to put the Freakz account password here.

3) You need to put the Firestorm account email address here. However, for this case, we are going to meet 3 different scenarios:

• If you already have a Firestorm account, and you are connected with it, then this field will be already filled with your Firestorm account email and can not be changed. This means that you will merge the Freakz account directly to your connected Firestorm account email.
• If you already have a Firestorm account but are not connected with it, then you will be able to enter your Firestorm account email here in order to merge the Freakz account to the specified Firestorm account.
• If you don't have a Firestorm account, then you need to enter here the email address that you want to use to create the Firestorm account. 

4) Click on the Send merge request button. This will check the credentials and availability of the entered Freakz account and password. 

• If the credentials are not correct (wrong username and password), then an error message will be displayed: "Invalid credentials for this Freakz account".
• If the credentials are correct, but the Freakz account is permanently banned, then another error message will be displayed: "This Freakz account is banned". This is final and no accounts will be unbanned.
• If the credentials are correct, but the Freakz account was already merged to a Firestorm account, then the following message will appear: "The Freakz account you're asking to merge has already been merged".
• If the entered Firestorm account email belongs to a permanently banned Firestorm account, then the message will say: "This Firestorm account is banned". No Firestorm-banned accounts will be allowed to merge with a Freakz account.
• If the entered Firestorm account already merged a Freakz account, then the page will display the message: "This email is already in use".
• However, if everything was correct, then the page will change and show the following message: 
  

 

After that step, we will go to our email inbox, as mail will be delivered there.

• If you already had a Firestorm account, and you were connected with it, then this button will complete the merge process, and from that point, everything you had on your Freakz account (characters, account progress, and shop balance) will be added to your Firestorm account. From that point, you will need to use your Firestorm account email address and Firestorm password in order to play with your Firestorm and Freakz characters.
   
• If you already had a Firestorm account but were not connected with it, then this button will ask you to enter the Firestorm password of the specified Firestorm account email. If successful, then the merge process will be complete, and everything you had on your Freakz account (characters, account progress, and shop balance) will be added to your Firestorm account. From that point, you will need to use your Firestorm account email address and Firestorm password in order to play with your Firestorm and Freakz characters.
   
• If you don't have a Firestorm account, then this button will ask you to enter the desired password for the Firestorm account. After doing this, the process will be completed, and your Freakz account will be converted into a Firestorm account. All of the progress you had on Freakz will be added to your newly created Firestorm account, and from that point, you will need to use your Firestorm account email address and Firestorm password in order to play with your Freakz characters.
   

NOTE: If you didn't receive the mail in your email inbox, the problem could be one of the following ones:

• The entered mail belongs to Microsoft. Many Microsoft domains (Hotmail, Outlook, etc...) are unable to receive our emails. We advise you to change the mail of your Firestorm account to a different domain (like Gmail) to complete the merge process.
   
• Your mail provider is blocking our sources. You should be able to unblock them from your mail preferences. You can also change temporarily the email address of your Firestorm account to a different one, then process the merge, and then change back your Firestorm account email to the one you had before.