Waerk

Somoene delete my char [In-game]

2 posts in this topic

Title: Somoene delete my char

Type: In-game

Description: 

hello GM somoene log my account and he delete all gear profs i don't know who is or how he can log my account

i hope somoene can help me

 

2021-01-08.png

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Hello @Waerk,

if one of your characters has been deleted you can restore it in Firestorm Shop choose realm → and in menu select Character deleted. There you can choose which character you want to restore.

If it was not you who deleted that character I would suggest you to use two factor authentication which can be enabled in Accout information section in account profile.

Also, if you share your account with somebody, you should stop doing it in case of account theft. I would also recommend you to change your account password.

 

If you will have same issue in the future please post it to correct section on forums, because this is suggestions section only.

 

Kind regards,

@Tigd

tigd-2021.png

Edited by Tigd
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