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authy Authenticator and Microsoft Emails

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Authenticator (Authy)

 

The authentication module is available on the Firestorm Website via the Account Control Panel. Authy is a much better authenticator and has more options than Google Authenticator. We recommend you to use this one or make the change if you're still using Google Authenticator. Authy allows you to recover your information by SMS/Phone Number, backup of your authenticators, and use it across multiple devices.

 

To make the changes, do the following:

  • Open your Authenticator Overview page.
  • Simply scan the QR code or Download the application.
  • Remember to download your recovery codes in case you lose your phone, etc.

If you wish to do it for all of your websites or applications, read the guide here.

 

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Outlook, Live and Hotmail Email Addresses

 

For a long time, we have received many requests regarding players not receiving emails from Firestorm on Outlook, Live and Hotmail e-mail addresses. We highly recommend to players that that they quickly change your e-mail addresses to avoid any problems because you can't register with Microsoft e-mails anymore. One of the best known e-mail hosts is Gmail (Google) which never has had a problem with our email.

To make the change, do the following:

  • Open your Account Overview page.
  • You will then see an option under your account information, hit the change button.
  • Update your e-mail address to the new one you've made.

 

If you're having problems with changing your e-mail address, just send me a private message on Discord.

 

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Regards,
Firestorm Staff Team.

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