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I am waiting for an answer about my refund

Title: Old Warrior Soul Trinket Type: Shop Description:  Sugest to add this trinket to the website store please Wowhead Page: Old Warrior Soul Trinket

Your character name: Frozen Character who you're reporting: Frozen Realm: Oribos Date of incident: 03/28/23 Description & Evidence: Hello i already create a ticket on game and the GM Boritir told me to create a ticket on this link because my problem. My problem is the following, I bought the illusion transmog in-game: Hide weapon enchantment and nothing appeared in the chat that was added to my transmog collection and I accidentally bought 2 identical illusions thinking that it was lag in the game and they were charged 100 more FP points, I would like to request a refund of these 100 more points spent please. No more subject, Frozen